Tracking
After your order has been successfully placed, within 1-3 business days your item ships, you will receive a Shipment Confirmation email including your order number, the carrier's information, the date and time the order was placed, the status of the order, and package tracking numbers for items that have shipped. You can track your items at https://www.anpost.com/Post-Parcels/Track/Search
or https://parcelsapp.com
If you have any trouble tracking your parcel, please email isopodchris@gmail.com
Ill be happy to help you out!
Shipping
Shipment processing time
All orders are typically processed within 1-3 business days. Orders will not be shipped or during weekends or holidays. Shipment processing time does not count to the estimated delivery time.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
For Canada orders
- Estimated delivery time: 8-14 business days.
For UK and European orders
-Estimated delivery time: 2-10 business days.
For Australia orders
-Estimated delivery time: 10-14 business days.
For rest of deliverable countries orders
- Estimated delivery time: 14-20 business days.
TAX
Due to the complexity of international trade, parcels may be randomly inspected when going through customs clearance in the destination countries the recipients may be required to pay taxes on their own. We shall not be held responsible for the payment of such taxes in this regard. However, we will do our utmost to assist the recipients in tax payment.
Notice: Due to the varying degrees of difficulty in customs clearance in different countries, the transportation time may also vary (most likely to be extended). Additionally, any import duties, taxes, and customs clearance fees imposed by the destination country's government are the sole responsibility of the buyer. The recipient is liable for all additional charges incurred during the customs process. However, please rest assured that we will actively cooperate with the customs clearance procedures.
