Return Policy
We want you to be happy with your purchase! If you're not satisfied, you may return items within 14 days of delivery for a full refund or exchange.
To be eligible for a return:
Items must be unused and in original packaging.
Proof of purchase is required (e.g., receipt or order number).
Custom Items
Please note that custom or personalized items are non-refundable, unless they arrive damaged or with an error caused by us. We’ll always do our best to make it right if there’s an issue with a custom order.
How to return:
Contact us at [isopodchris@gmail.com].
We’ll provide return instructions.
Once we receive the item, we’ll process your refund or exchange within 5–7 business days.
Please note:
Return shipping costs are the responsibility of the customer (unless the item was damaged or incorrect).
Sale items are final and cannot be returned.